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Frequently Asked Questions

If you have any questions about the accommodations, amenities, or services available at Kirkley Hotel and Convention Center, please refer to the FAQ list below. You may also contact us directly if you are not finding the answers you need. 

Airport Or Train Station Transportation 

The Kirkley Hotel has a shuttle service which can either pick you up or drop you off at the airport or train station. To make a reservation for the shuttle, dial ‘0’ on your room phone to reach the front desk.

Business Center

Our business center is located in the lobby. For additional services such as photocopying and fax services, reach out to any Guest Service Agent at the front desk.

Concierge

Any one of our knowledgeable Guest Service Agents should be able to provide you with the information you need.

Dentist

For a list of local dentists, dial ‘0’ on your room phone to reach the front desk.

Doctor

For a list of local doctors, dial ‘0’ on your room phone to reach the front desk.

Fitness Center

Our fitness center is located next to the swimming pool just off the lobby. The Fitness Center is open from 6:30 a.m. to 11:00 p.m.

Forgotten an Item?

Dial ‘0’ on your room phone to connect with the front desk. We will happily provide it if we have it. We do charge a nominal fee for some items.

Great Room Restaurant

The Great Room is open for breakfast Monday to Friday from 6:30 a.m.-10 a.m. and Saturday and Sunday from 7 a.m.-11 a.m. The Great Room is open for dinner on Sunday to Thursday from 5:30 p.m. to 9:00 p.m. and on Friday and Saturday from 5:30 p.m. to 11:00 p.m. (limited menu available from 9 p.m.-11 p.m.).

Housekeeping

Our housekeeping staff is scheduled to service your guestroom once daily. Should you require service at a specific time during your stay, dial ‘0’ on your phone to reach the front desk. They will be able to take your request.

Ice

Ice machines are located in the vending room in the lobby (go right when exiting the elevator)

In-Room Dining

We do not offer delivery for in-room dining. You are welcome to call the dining room to place an order, but you will need to collect it from the dining room.

Internet Access

Find the ‘kirkley’ network and connect for free.

Iron and Ironing Board

An iron and ironing board are located in the closet of your guestroom. For your safety, make sure you unplug the iron when finished.

Laundry/Dry Cleaning

For collection of laundry or dry cleaning, contact our front desk by dialing ‘0’ on your room phone.

Luggage Assistance

To request assistance with your luggage, dial ‘0’ on your room phone. The front desk will alert the bell staff for you.

Mail

Outgoing mail with the appropriate postage may be left at the front desk. Incoming mail and packages are delivered directly to guestrooms upon receipt. Should an item arrive at the hotel before you, a note is put in your file and the item is held by the hotel until you arrive.

Menus

Click here for the Great Room menu.

Messages

Touch the Messages button on your in-room phone and follow the instructions. For further assistance, contact the front desk staff.

Swimming Pool

The swimming pool is open from 6:30 a.m. to 11:00 p.m. daily.

Vending Room

The vending machines, including snacks, soft drinks, and ice, are found in the lobby.

Wake-Up Call

An alarm clock is available in your guestroom. Dial ‘0’ on your room phone if you would like the front desk to set a wake up call for you.

 

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